Organizational Behavior, Theory, and Design in Health Care, Third Edition

Organizational Behavior, Theory, and Design, Third Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager’s perspective. The Third Edition offers: – New case studies throughout underscore key theories and concepts and illustrate practical application in the current health delivery environment – In-depth discussion of the industry’s redesign of health services offers a major focus on patient safety and quality, centeredness, and consumerism. – Current examples reflect changes in the environment due to health reform initiatives. – Diversity, health disparities, and cultural competencies are addressed in health care – Timely new material on change management provides new insight for future healthcare managers. – Each new print copy includes Navigate 2 eBook Access enabling users to read their digital textbook online or offline, on computers, tablets, and mobile devices.